How to Build a Successful Marketplace Business in 2025

May, 22 2025

Contents:

In recent years, marketplaces have become an indispensable cornerstone of e-commerce, offering sellers unparalleled opportunities to expand their businesses. In 2025, these platforms will continue to evolve, unveiling innovative tools and strategies for thriving enterprise management. This article delves into the essential facets that will empower you to build a successful business on marketplaces in the years ahead.

Market Analysis and Niche Selection

The cornerstone of success on marketplaces begins with a meticulous market analysis and the selection of a promising niche. In 2025, it is crucial to consider the following factors:

Consumer Trends: Examine both current and forecasted consumption patterns of goods and services. Which products will experience growing demand in the future? Pay close attention to shifts in consumer behavior, emerging technologies, and innovations that could reshape market needs. Conduct comprehensive market research to identify the most lucrative avenues.

Competition: Assess the intensity of competition within your chosen niche. Seek opportunities to differentiate yourself through unique value propositions. Analyze your competitors’ strengths and weaknesses to devise a strategy that distinguishes you from the rest of the sellers.

Target Audience: Define your target audience and their specific needs. What challenges can you solve for your customers? Develop a detailed profile of your ideal client, encompassing age, gender, interests, preferences, and purchasing behavior. This insight will enable you to tailor marketing campaigns and offers with precision.

Crafting a Unique Selling Proposition

To distinguish yourself amid fierce competition, it is imperative to develop a compelling Unique Selling Proposition (USP). This may encompass:

  • Exclusive Products: Offer items unavailable from other sellers—be it artisanal handcrafted goods, limited-edition collections, or products meticulously designed exclusively for your brand.
  • Superior Quality: Emphasize the exceptional quality of your goods and services. Implement rigorous quality control throughout every phase of production and supply. Utilize premium materials and components to ensure your products stand apart from competitors.
  • Competitive Pricing: Present attractive pricing that entices customers. Conduct a thorough competitor price analysis and devise a pricing strategy that balances competitiveness with profitability.
  • Value-Added Services: Provide supplementary benefits such as free shipping, hassle-free returns, extended warranties, or a personalized customer approach. These enhancements will help you rise above the competition and foster greater customer loyalty.

Assortment Optimization

In 2025, staying attuned to emerging trends is paramount. Consistently analyze market niches and tailor your product range to align with popular categories. Monitor industry developments and shifts in consumer preferences to promptly adjust your assortment accordingly.

Factor in the seasonality of demand for specific products and plan your inventory well in advance. Curate exclusive collections and seasonal offers designed to fully cater to your customers’ evolving needs throughout the year.

Another critical aspect is supplier management. Cultivate strong relationships with reliable partners to ensure a steady flow of goods. Secure long-term contracts to guarantee product quality and punctual deliveries. Regularly review collaboration terms to optimize costs and enhance supply chain efficiency.

Marketing and Promotion

In 2025, the following strategies will remain essential across various marketplaces:

  • SEO Optimization: Enhance your product listings and pages by meticulously optimizing them for search engines to boost visibility. Employ targeted keywords, meta tags, and compelling descriptions to ensure your products are effortlessly discoverable by potential customers.
  • Pay-Per-Click Advertising: Leverage contextual advertising to draw focused attention to your offerings. Design and fine-tune ad campaigns on search engines and marketplace platforms to maximize budget efficiency and attract highly relevant buyers.
  • Social Media Engagement: Harness the power of social networks to expand your customer base. Establish profiles on leading platforms, consistently share engaging content, and run contests and promotions to elevate brand awareness and foster community interaction.
  • Email Marketing: Utilize targeted email campaigns to keep clients informed about new arrivals, promotions, and exclusive deals. Segment your subscriber list to deliver personalized messages that resonate with each recipient, thereby enhancing engagement and loyalty.

Reputation Management

Reputation management remains a critical pillar of marketplace success in 2025. It is essential to actively solicit and encourage customers to share their feedback on your products and services. Offering modest incentives or discounts in exchange for reviews can effectively motivate clients to share their experiences.

Respond promptly to all feedback, particularly negative comments. Maintain professionalism and courtesy at all times, even when facing criticism. Utilize customer reviews as valuable insights to enhance the quality of your offerings.

Continuously refine your products and services based on customer feedback. Analyze reviews to identify recurring issues and emerging trends, enabling you to implement targeted improvements. This ongoing commitment to excellence will fortify your reputation and foster enduring customer loyalty.

Utilization of Technology

Sellers can leverage automation tools to streamline order management, inventory control, and other operational processes. Automation significantly reduces order processing times, minimizes errors, and enhances overall workflow efficiency.

In 2025, a multitude of advanced tools are available for gathering and analyzing data related to sales, customer behavior, and various business facets. Employ analytical platforms to discern emerging trends, forecast demand, and make well-informed strategic decisions.

Integrate your systems seamlessly with marketplaces to optimize business management. This integration facilitates synchronization of inventory, orders, and customer information, enabling more precise planning and oversight.

Adaptation to Change

Stay abreast of the latest developments and shifts within marketplaces to remain attuned to emerging trends. Subscribe to industry publications and actively participate in professional communities and forums to acquire timely insights relevant to 2025 and beyond.

Be prepared to swiftly adjust to evolving circumstances. Develop agile strategies that can be readily modified in response to market fluctuations.

Investing in the education and growth of your workforce is invaluable, ensuring they remain proficient amidst changing conditions. Facilitate training sessions and seminars, encourage continuous learning, and promote knowledge sharing among team members.

How to Choose the Right Marketplace to Start Selling

Before launching, it is crucial to determine which platform best suits your products. In 2025, dozens of marketplaces operate in the market, yet a handful of major players dominate key positions.

  • Wildberries stands as the largest platform with immense traffic, ideal for affordable, mass-market goods such as clothing, cosmetics, and household items.
  • Ozon caters to a middle- and high-income audience, emphasizing superior service and logistics, making it suitable for electronics, books, children’s products, and apparel.
  • Yandex Market is rapidly expanding in categories including electronics, automotive goods, as well as groceries and household chemicals.
  • SberMegaMarket focuses on a partnership model, targeting manufacturers and brands, promoting home and interior products.

Choosing the right marketplace depends on:

  • Product category (some platforms excel in clothing, others in electronics)
  • Commission rates and storage conditions
  • Logistics model (self-delivery versus marketplace warehousing)
  • Target audience
  • Ease of use of the seller dashboard and sales analytics

At the outset, it is prudent to start with one or two platforms to test your niche and establish efficient logistics.

Which Products to Choose for Selling on Marketplaces in 2025

Selecting the right product is a pivotal step that determines your competitiveness, profitability, and demand on the platform.

Trending product categories in 2025 include:

  • Home and comfort goods (textiles, decorative items, storage systems)
  • Sports and wellness products (massagers, home fitness equipment, dietary supplements)
  • Children’s products (toys, stationery, clothing)
  • Affordable everyday apparel and footwear
  • Skincare and cosmetics, particularly natural and Korean-made brands
  • Creative supplies, gardening, and hobby materials
  • Domestic products, especially under the “Made in Russia” trend

Before launching, carefully examine:

  • The level of competition (assess how many similar items already exist on the platform)
  • Competitors’ pricing and customer reviews
  • Seasonality of the product
  • Potential profit margins after factoring in commissions, logistics, taxes, and advertising costs

Initially, it is advisable to limit your range to 3–5 items to effectively test demand and fine-tune operational processes.

How to Register on a Marketplace and Start Selling

In 2025, all major marketplaces require sellers to possess official legal status—either as an individual entrepreneur or a legal entity. Selling as a private individual is no longer permitted.

The registration process entails several steps:

  1. Choosing the legal form. Most often, registering as an individual entrepreneur (IE) is preferred due to its simplicity, cost-effectiveness, and speed. For those planning to scale a substantial business, forming a limited liability company (LLC) may be advisable.
  2. Registering on the selected platform. This involves completing an application form, providing your taxpayer identification number (TIN), bank details, and uploading necessary documents such as your passport, registration certificates, and bank agreements.
  3. Signing the contract. Typically, this is done electronically through accepting an offer agreement outlining the terms of cooperation and commission fees.
  4. Creating product listings. Each item requires high-quality photographs, comprehensive descriptions, specifications, pricing, and stock availability.
  5. Choosing a logistics model. You may opt to handle order fulfillment yourself (FBS model) or entrust inventory to the marketplace’s warehouses (FBO model). This choice influences delivery speed, coverage area, and associated costs.
  6. Undergoing moderation. All products undergo a review to ensure compliance with platform rules, which generally takes one to three days.

Upon successful moderation, you can commence sales, participate in promotions, activate advertising, and monitor analytics.

Which Tax Regime Is Optimal for Business in 2025

The tax framework for small businesses in 2025 remains largely unchanged but has become significantly more automated, especially with the enhanced integration between the Federal Tax Service (FTS) and marketplaces.

The most practical tax regimes are:

1. Simplified Tax System (STS)

Ideal for individual entrepreneurs (IE) and limited liability companies (LLC), it comes in two variants:

  • 6% tax on gross income — simpler accounting, well-suited for businesses with minimal expenses.
  • 15% tax on the difference between income and expenses — advantageous if your costs for procurement, logistics, and advertising are substantial.

2. Professional Income Tax (PIT)

Designed for self-employed individuals, but its applicability on marketplaces is limited since most platforms do not support this regime.

3. General Taxation System (GTS)

Intended for larger enterprises, this system requires VAT accounting and comprehensive reporting. It is rarely used in e-commerce due to its complexity.

Notably, since 2023, a unified tax account system and streamlined digital reporting integrated with the FTS have been implemented. These innovations reduce the risk of errors and penalties but demand meticulous documentation.

Conclusion

In 2025, conducting business on marketplaces will demand from sellers a high degree of flexibility, adaptability to change, and the embrace of emerging technologies. Success on these platforms hinges upon a profound understanding of the market, crafting a distinctive unique selling proposition, optimizing the product assortment, executing effective marketing strategies, and managing reputation diligently. By adhering to the guidelines outlined above, you will be well-equipped to run a thriving marketplace business and achieve your strategic objectives.

Q&A

Is it possible to start selling on marketplaces without registering as an individual entrepreneur (IP) or a legal entity (LLC)?

Practically speaking, no. In 2025, all major marketplaces require official registration—at minimum as an individual entrepreneur (IP) or a legal entity (LLC). Operating as a private individual or under the self-employed tax regime (NPD) is largely unsuitable for trading on such platforms, as they cannot enter into contracts with you or legally process payments.

How much money is needed to start a business on a marketplace?

The initial investment depends on the product category and chosen platform. On average, launching sales requires between 50,000 and 150,000 rubles. These funds cover the purchase of the first batch of goods, registration of an individual entrepreneur, creation of product listings, logistics, and basic advertising. For apparel and electronics, the starting budget may be higher due to higher production costs.

How to promote products on a marketplace to generate sales?

Promotion on marketplaces in 2025 relies on several key tools: optimizing product listings, leveraging internal advertising, participating in promotions and sales events, managing customer reviews, and implementing competitive pricing strategies. A well-balanced combination of these approaches will enhance product visibility and accelerate sales growth.

Author of the article
How to Build a Successful Marketplace Business in 2025
Valentina Khlavich
Managing Partner
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